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FAQs
Will these glasses fit my face?
We design with diverse facial profiles in mind. By combining ergonomic engineering with minimalist aesthetics, our frames are crafted to flatter a wide variety of face shapes. Paired with our aerospace-grade titanium, they offer a highly comfortable, remarkably lightweight experience.you can easily select it yourself using our step-by-step guide:How To Choose Eyeglasses Frames.
An Introduction to Eyeglass Frame Measurements
Finding the ideal eyeglass frame size is super important when you are buying glasses online. It’s very easy now. Because we’ve created some guides to make finding your personal fit an easy and quick process. Here are a few helpful tips for eyewear measurements.Glasses Frame Measurements
Why do you use Titanium or Acetate frames?
Titanium is the gold standard for premium eyewear. We use aerospace-grade pure titanium, making our frames100% hypoallergenic, highly durable, and nearly half the weight of traditional metals. Experience a featherlight sensation that eliminates nose fatigue and pinching.
Acetate is a classic choice for premium eyewear. We use high-quality cellulose acetate derived from natural cotton and wood, making our frames eco-friendly, durable with long-lasting shape and color, and easily adjustable for a customized fit. Experience a warm, comfortable feel that stays reliable through everyday use.
How do I upload my prescription?
We've made adding your prescription as seamless as possible. At checkout, you can enter the details manually.
If you don't have your numbers handy, you can still secure your favorite frame by checking out first and emailing your prescription to us later. Our optical team carefully reviews every order before production.
What if I do not know my PD?
Not a problem at all. If your PD isn't included on your prescription, you can easily measure it yourself using our step-by-step guide: How to Measure Your PD at Home.
Our technical team is also here to double-check your data before crafting your lenses to ensure perfect optical alignment.
How long does shipping take?
Every pair is custom-crafted and rigorously inspected in our optical lab. For most standard prescriptions, lens cutting and assembly typically take about 3 to 5 business days.
If you require highly complex or specially customized lenses, the meticulous crafting process can take around 10 to 15 days to ensure perfect optical quality. Once ready, your glasses will be shipped out to you promptly.
Can I return or exchange prescription glasses?
Yes, you certainly can. We understand that finding the perfect frame takes trying them on, which is why we offer a 14-Day Hassle-Free Return & Exchange policy.
Even if your glasses include custom prescription lenses, if you feel the style isn't quite right for you, simply contact us within 14 days of delivery. We'll happily assist you with a refund or an exchange so you can shop with peace of mind.
Detailed Procedures and Policies: Refund Policy

