FAQs

A: We design with diverse facial profiles in mind. By combining ergonomic engineering with minimalist aesthetics, our frames are crafted to flatter a wide variety of face shapes. Paired with our aerospace-grade titanium, they offer a highly comfortable, remarkably lightweight experience.you can easily select it yourself using our step-by-step guide: How To Choose Eyeglasses Frames.

A: Finding the ideal eyeglass frame size is super important when you are buying glasses online. It’s very easy now. Because we’ve created some guides to make finding your personal fit an easy and quick process. Here are a few helpful tips for eyewear measurements.Glasses Frame Measurements

A: Titanium is the gold standard for premium eyewear. We use aerospace-grade pure titanium, making our frames hypoallergenic, highly durable, and nearly half the weight of traditional metals. Experience a featherlight sensation that eliminates nose fatigue and pinching. Acetate is a classic choice for premium eyewear. We use high-quality cellulose acetate derived from natural cotton and wood, making our frames eco-friendly, durable with long-lasting shape and color, and easily adjustable for a customized fit. Experience a warm, comfortable feel that stays reliable through everyday use.

A: We've made adding your prescription as seamless as possible. At checkout, you can enter the details manually. If you don't have your numbers handy, you can still secure your favorite frame by checking out first and emailing your prescription to us later. Our optical team carefully reviews every order before production.

A: Not a problem at all. If your PD isn't included on your prescription, you can easily measure it yourself using our step-by-step guide: How to Measure Your PD at Home. Our technical team is also here to double-check your data before crafting your lenses to ensure perfect optical alignment.

A: Not at all. For high prescriptions or strong astigmatism, simply pair your prescription with high-index (ultra-thin) lenses. with High-Index (ultra-thin) lenses. Combined with our lightweight frame designs, your lenses will look sleek and elegantly fit within the frame. How To Choose Lens Index for Your Prescription

A: Yes! If you spend hours in front of screens, we highly recommend upgrading to our (Anti-blue Light) lensesduring checkout. They filter out harmful blue-violet light, significantly reducing digital eye strain and headaches. Premium anti-scratch and anti-glare coatings are included at no extra cost.

A: Yes, you certainly can. We understand that finding the perfect frame takes trying them on, which is why we offer a 30-Day Hassle-Free Return & Exchange policy. Even if your glasses include custom prescription lenses, if you feel the style isn't quite right for you, simply contact us within 30 days of delivery. We'll happily assist you with a refund or an exchange so you can shop with peace of mind. Detailed Procedures and Policies: Refund Policy

A: It can sometimes take a few days for your eyes to fully adjust to a new prescription. However, if you still experience discomfort or blurriness after adjusting, please contact us. Our optical experts will assist you with a complimentary review and remake if necessary.

A: Please do not send returns to the address on your shipping label. Contact our customer service team first, and we will send the correct return address to your email to ensure your refund is handled correctly.